Technical Support is included in the purchase price of the software for the first 12 months.  This support includes product updates.  After first year of free support ends:

Single User System:                                              $  450.00/Yr.
(unlimited calls, 1 contact)

LAN System:                                                           $1,500.00/Yr.
(unlimited calls from 1-2 key contacts that have received standard training)